Ben Edelman on C-NetMedia’s business and marketing practices, “Work To Be Done”

by certifiedbug on February 16, 2008

in Security

Additional comment on Certifiedbug’s “C-NetMedia’s Deceptive Practices”.

In his missive at C-NetMedia , Edelman criticized several prominent companies for failing to hold C-NetMedia accountable for its practices.

  • Google and other search engines could block the widespread deceptive ads from C-NetMedia and its marketing partners. C-Net and its partners have continued these practices for more than a year. Google claims to be tough on malware, and Google does exclude some harmful organic search results. But Google has been ineffective in removing the false and deceptive ads shown above, among many others, despite ample complaints from users and security researchers.
  • McAfee could remove its Hacker Safe certification from C-NetMedia sites. At present, the McAfee logo gives users the false impression that McAfee endorses C-Net and the McAfee vouches for the effectiveness of C-Net’s software. I gather neither is truly the case. Indeed, McAfee’s HackerSafe certifies some C-Net sites at the same time that McAfee’s SiteAdvisor characterizes rates those same sites as red. In my view, the SiteAdvisor rating better describes the view of security experts and better serves typical users. (Disclosure: I serve as a member of the Board of Advisors of McAfee SiteAdvisor.) (Update, February 14, 11:30am: McAfee has withdrawn HackerSafe certification of C-NetMedia sites.)
  • Microsoft could withdraw its Certified for Windows Vista certification on the basis of C-NetMedia’s violations of various ASC rules, as cited above. Anticipating this kind of harmful marketing practices, Microsoft’s certification rules provide ample basis for excluding C-Net on the basis of its deceptive advertising. Microsoft’s concern should be particularly acute because C-Net copied the layout and format of the Microsoft Antispyware site, because C-Net marketing partners trade on Microsoft’s brand name and product names, and because C-Net products worsen the experience of Windows users (i.e. by charging a fee for security software, when Microsoft provides similar software for free).
  • ClickBank could eject C-NetMedia from ClickBank’s affiliate network due to the pattern and practice of false and misleading ads placed by ClickBank affiliates in their promotion of C-Net offers. ClickBank’s Client Contract specifically prohibits fraudulent, deceptive, false or misleading information in advertising messages (clause 7.n.), and Clickbank reserves the right to immediately suspend violators (9.d.). But at present, C-NetMedia seems to remain a ClickBank clent in good standing.

Source: Edelman

According to Information Week, a request for comment left with an assistant of Erik M. Pelton, the attorney of record for C-NetMedia’s trademark filings, went unanswered.
In addition, Information Week found no building resembling the company’s illustration of its headquarters visible on the Google Maps satellite photo of the posted address.

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