iTunes 8- connecting ipod causing BSOD on Vista

by certifiedbug on September 10, 2008

in This and That

Lots of unhappy campers.
http://discussions.apple.com/thread.jspa?threadID=1701063&tstart=0

Update.
Apple reissued iTunes to fix the BSOD issue on Windows Vista due to iTunes buggy drivers. Article: TS2280

However there are now two different versions of software and drivers named version 8, the buggy one and the ‘update’ using older editions from July.

If you were one of those affected, you will need to uninstall iTunes and Apple Mobile Device Support, and reboot (restart the computer). Then re-download (75MB) and install the updated iTunes 8 installer.

Be sure to get the fresh download and don’t reinstall the iTunes8Setup or iTunes864Setup file, which caused the problem in the first place.

{ 2 comments… read them below or add one }

1 Hans Meiser September 10, 2008 at 11:59 pm

Damn Vista!

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2 certifiedbug September 11, 2008 at 7:35 am

Hans, funny guy.

I can honestly say I have never experienced a BSOD with Vista, and don’t plan on one now as I will hold off on upgrading iTunes.

The problems people are experiencing lay firmly with Apple’s iTunes version 8, as evidenced by several pages in Google.

Customer service reps at Apple have said they’re aware of the problems and are working on a fix.

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